Matrix Quality Standard
The matrix Standard is a unique quality standard for organisations to assess and measure their advice and support services, which ultimately supports individuals in their choice of career, learning, work and life goals.
It promotes the delivery of high quality information, advice and/or guidance by ensuring organisations review, evaluate and develop their service; encourage the take up of professionally recognised qualifications and the continuous professional development of their staff.
The Standard consists of four elements that fit around your organisation’s business themes. These four elements are:
1. Leadership and Management
3. Service Delivery
4. Continuous Quality Improvement
At MPCT we recognise the benefit that quality information, advice and guidance gives to our students and stakeholders. We have robust processes and procedures in place to ensure that our quality management systems enable us to continually improve the quality of all that we do at MPCT.